Refund policy

Returns & Refunds

Perfume products are eligible for return only if the seal is not broken or tampered with.

Once the seal is opened, the product will not be accepted for return or refund due to hygiene and authenticity reasons.

Return requests must be raised within 7 days of delivery.

Returned items must be in unused condition, with original packaging intact.

2. Damaged / Wrong Product

If the product arrives damaged, leaking, or incorrect, you must notify us within 48 hours of delivery with photo/video proof.

Once verified, we will arrange for a replacement or refund.

3. Shipping & Delivery

Delivery timelines may vary by location. Estimated delivery is 3–7 business days.

Delays caused by courier partners, customs, or unforeseen events are beyond our control.

4. Usage Disclaimer

Perfumes are for external use only.

Avoid contact with eyes, mouth, or broken skin.

Keep away from children and direct heat/flame.

5. Payments

All payments must be made via the available payment methods on our website.

Orders will be processed only after payment confirmation.